Privacy Policy – Flash Egress

Date Last Updated: October 2024

Flash Fire Inspector, LLC and its subsidiaries and affiliates (together, “Flash Egress”), are committed to your privacy. This Privacy Policy details how Flash Egress collects, uses, transfers, and shares your personal information. This Privacy Policy applies to the personal information we obtain when you interact with us and our brands, use any of our online services or otherwise connect with us (collectively, the “Services”).

In this Privacy Policy, “we“, “us” and “our” refers to Flash Egress, and “you” refers to any individual about whom we collect personal information.

Information we collect

We ask for personal information so you can use our services, receive customer support and update information, and communicate with us about our services, promotions, and activities. Some information we collect directly from you, some we collect automatically, and some we receive from our third-party business partners (including social media platforms):

Name and contact information
Details of the products and services you have inquired about, together with any additional information necessary to and to respond to your inquiries
Any additional information relating to you that you provide to us directly through our websites or by other means such as over the phone, via email, when using chat support, or via “contact us” forms
IP address
Information on your interaction with our Services
Social media handles, content, and other information that you post to our social media pages or tag us on your social media pages, and information we obtain from third-party social media services (e.g., Facebook, LinkedIn)
Any additional information that you provide to us through our Services, including video material
Information you provide to us via voluntary feedback, support cases, or engagement surveys

Information collected by automated means

When you interact with our online services, we obtain certain information by automated means via cookies. Cookies help us (1) remember your information so you will not have to re-enter it; (2) tailor our products and services around your preferences; (3) measure the usability of our products and services and the effectiveness of our communications; and (4) otherwise manage and enhance our products and services. Most web browsers are initially set up to accept cookies. You have the option of disabling or refusing cookies at any time in your browser preferences or mobile device settings. Some parts of our Services will not function properly or may be considerably slower if you refuse cookies.

We honor the Global Privacy Control opt-out signal. For information about GPC, please visit: https://globalprivacycontrol.org/

How we use your personal information

Flash Egress collects personal information reasonably necessary to carry out our business, to assess and manage our customers’ needs, and provide our Services to you. These may include:

To fulfill obligations under the Terms of Service or any purchase order, and/or any other contract you may have with us;
To deliver the Services and/or products you requested and to respond to your inquiries;
To provide you information, advertisements, and marketing about products, Services, and/or special offers;
To obtain your opinions or comments about products and/or Services;
To record statistical data for marketing analysis;
To improve our Services to you, as well as for training and quality purposes including machine learning and training of artificial intelligence;
Responding to requests, questions, complaints, and other general inquiries;
Researching, developing and expanding our Services;
At your direction and with your consent;
For quality control and administration and assisting us to develop new and improved products and Services;
To recruit interns, staff, and employees;
To comply with any requirement of any applicable statute, regulation, or rule;
To prevent or detect abuse of our services or any of our rights (and attempts to do so), and to enforce or apply our Privacy Policy and/or any other agreement, and to protect our (or others’) property or rights.

We may use your personal information for other purposes explained at the time of collection or otherwise as set out in this Privacy Policy.

Disclosing personal information

We may disclose your personal information for our business purposes as follows:

Within our company and with our affiliates;
With service providers that perform services on our behalf;
With professional services such as legal advisors, accountants, and consultants;
With selected business partners, including your employer if your employer is a customer of ours;
With other parties with your consent and at your direction; and
As required by law, or when we believe disclosure is necessary or appropriate to comply with a legal requirement or to protect the safety, rights, or property of our customers, the public, us or others.

We may disclose your personal information for other purposes explained at the time of collection or otherwise as set out in this Privacy Policy.

We reserve the right to transfer the information we maintain in the event we sell or transfer all or a portion of our business or assets.

Sale and sharing of personal information

We do not sell your personal information or transfer personal information to third parties to use for their own benefit; however, we encourage you to connect with us via social media. Social media platforms may place tracking technologies like cookies and tags on our Services. Those companies receive information about your interaction with our Services that is associated with your browser or device and may use that data to serve you relevant ads on websites or services where they perform such activities. Except for this kind of disclosure, we do not “sell” any of your information within the meaning of applicable law.

We do not “share” your personal information as defined by applicable law for purposes of targeted advertising relating to our products.

Data retention

We retain personal data for as long as is necessary for the processing purpose(s) for which the data was collected, and any other permissible, related purpose. Material used for machine learning, data analytics, or training of artificial intelligence will be retained in perpetuity. This includes both “personal data” and other information (such as anonymized data) within the meaning of applicable law.

Your marketing choices

You can opt-out of our use and disclosure of your personal information for marketing purposes, by the methods provided below. Please note that it often takes some time to process these requests. Therefore, it is possible that you may receive communications scheduled prior to our receipt of your withdrawal of consent.

To stop receiving our email communications, you may click the “Unsubscribe” link in any promotional email you receive from us, or you can email us directly at support@flashinspector.com. We may also provide additional methods for you to opt-out of having your personal information used or disclosed for promotional and marketing purposes.

Please note, even if you opt-out of receiving marketing or commercial communications, we retain the right to send you non-marketing communications such as correspondence about your existing business relationship with us, payment receipts and account notices, or notifying you of updates to our Privacy Policy or Terms of Use.

Third-party use of cookies and other tracking technologies

Some content or applications on our Services are served by third parties, including content providers, service providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons, tags, or other tracking technologies to collect information about you when you use our Services. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see https://thenai.org/.

Your state privacy rights

Subject to applicable exceptions, residents of certain states may have rights (now or in the future) to:

Confirm whether we process their personal information.
Access and delete certain personal information.
Correct inaccuracies in their personal information.
Data portability.
Opt-out of personal data processing for:
- targeted advertising;
- sales; or
- profiling in furtherance of decisions that produce legal or similarly significant effects.
Either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights please contact us via support@flashinspector.com.

We may disclose this information to our affiliates, vendors and service providers to process in accordance with our instructions; to law enforcement and other third parties for the legal reasons described above; to corporate administrators of enterprise or team accounts; and to other users and third parties you choose to share it with.

Other privacy laws

Data protection laws may provide residents of the EU and/or UK with additional rights regarding our use of their personal information. To the extent applicable, this section provides information to those persons as a supplement to the information generally provided in this Privacy Policy:

Legal Basis For Processing Your Personal Information:	Performance of a contract with you Performance of a legal obligation, including a contract with your employer Consent from you Our legitimate interests
Our Legitimate Interests:	Performing and improving our services Marketing our services to you
Categories of Personal Data We Collect from Sources other Than You	Information we collect
Data Transfers:	We anticipate that your personal information relating to website use may be transferred to the United States pursuant to the EU Standard Contractual Clauses applicable to the transfer (Controller to Controller or Controller to Processor, as applicable)
How Long We Store Personal Information:	We retain personal data for as long as is necessary for the processing purpose(s) for which the data was collected, and any other permissible, related purpose. Material used for machine learning, data analytics, or training of artificial intelligence will be retained in perpetuity. This includes both “personal data” and other information (such as anonymized data) within the meaning of applicable law.
Automated Decision-making and Profiling:	We do not, for identification, marketing or advertising purposes, use automated decision-making or create profiles using personal information
Additional Rights:	You also have the right to restrict or limit our processing of your personal information, to ask that we erase your personal information, and to receive a copy of the personal information we hold about you in a portable format.
Right to Withdraw Consent:	You have the right to withdraw your consent to processing of your personal information by contacting us as set forth in the Section titled “Contact Us.” You have the right to file a complaint regarding our data protection practices with your local supervisory authority.

How we protect information

We maintain administrative, technical and physical safeguards designed to protect personal information we maintain against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. Despite such efforts, no organization can fully eliminate risks or guarantee the security of personal information. We bear no liability for uses or disclosures of personal information or other data arising in connection with the theft of the information or other malicious actions.

Links to third-party websites

Our Services may contain links or references to, or material or services supplied by, third party websites. These websites are outside of our control, and the privacy policies of these sites may differ from our own. We have no control over these third-party websites and our Privacy Policy does not apply to such websites.

Location and data processing

We are a United States business and the Services are operated in the United States. Your personal information will be stored and processed on servers in the United States and other countries, and those countries may not provide the same level of data protection as the laws in your country. We will treat your personal information in accordance with applicable United States federal and state law and this Privacy Policy.

Updates to this Privacy Policy

Flash Egress may amend this Privacy Policy from time to time, with or without notice to you. We recommend that you visit our website regularly to keep up to date with any changes. The date this Privacy Policy was last updated is at the bottom of this page.

Children’s privacy

Our Services are not intended for children under 18, and we do not knowingly collect any information from children under 18. If you believe that we have inadvertently collected personal information from a child under 18, please contact us using any of the below methods so that we can delete that child’s information.

Contact Us

You can contact us as follows to exercise your rights under this Privacy Policy or with questions about it:

EMAIL

support@flashinspector.com